Personal Safety

Compared to other large cities, Melbourne is a relatively safe place to live, work and study. However, like any other large city, it is recommended to walk in well-lit areas and avoid taking shortcuts through parks and dark streets when travelling alone at night. Taking extra precautions to safeguard personal safety and belongings is consistent with local and overseas practice.



In an Emergency

For emergency assistance, where there is a crime taking place or life is in danger, telephone 000 as a free call from any telephone 24 hours a day (police, fire department or ambulance).

National Relay Service – Emergency TTY Number 106

The National Relay Service provides telecommunication services for people who are deaf or have a speech or hearing impairment and use a TTY. The emergency number to call from a TTY is 106.

When the operator answers, you will be asked for the following information:

  • type of emergency
  • your house number
  • street name and nearest cross street
  • suburb
  • state
  • Melways reference (if known)

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Victoria Police

Victoria Police provide police service to all members of the Victorian community.  Click here to search by postcode, suburb or Police Region Map to find your local Victoria Police Station.

The Victoria Police website (www.police.vic.gov.au) has valuable information on community safety including:

Road Safety

  • Speed
  • Alcohol and Drugs
  • Fatigue
  • If the Car Breaks Down
  • Mobile Phones
  • Motorcycle Safety
  • Older Drivers
  • Pedestrians and Cyclists
  • Seatbelts
  • Staying Safe in your Vehcile
  • Trucks and Heavy Vehicle Safety
  • Young Drivers

Home and Property

  • When you are on Holiday
  • General Security Tips
  • Prevention of Motor Vehicle Theft
  • Partysafe Program

Your Schools and Neighbourhood

  • Walking to School
  • When Out and About
  • Safety Houses
  • Major Events
  • Safety at School

Personal, Child and Family

  • Credit Card Fraud
  • Family Violence
  • Older Victorians
  • Drink Spiking
  • Child Abuse
  • Sexual Assualt
  • Preventing Homophobic Crime
  • Identity Theft

Business and Commercial

  • Business Security Kit
  • Personal Safety in the Workplace
  • Crime Prevention through Environmental Design
  • Laptops and Electronic Devices
  • Preventing Armed Robbery

Public Transport Safety

  • Safety on Trains
  • Safety on Trams and Buses
  • Plan your Route
  • Parking Safe
  • Transit Safety Division

Online

  • Chatrooms
  • Laptops and Electronic Devices
  • Online Fraud

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Fire Safety

Through a variety of community education campaigns and programs, Metropolitan and Fire Services Board (MFB) work closely with Melbourne�s diverse communities, across all age groups to promote fire safety.

The MFB website (http://www.mfb.vic.gov.au/index.html) has valuable information on fire safety, including fact sheets on:

Campus Fire Safety

Student Fire Safety

  • Knowing your room
  • Preventing fires
  • Being prepared for an emergency

Home Fire Safety

  • Preventing electrical fires in your home
  • Kitchen Fires
  • Winter fire safety
  • Summer fire safety

Summer Fire Safety

If you live in a high bushfire risk area, you can expect several days on which you, your family and your house may be threatened by fire. You need to know exactly what you will do on these days. Click here to access the Country Fire Authority website for information on developing a bushfire survival plan.

Smoke Alarms

Since 1 August 1997, Victorian law states that smoke alarms (comlying with Australian standards AS 3786) must be installed in all homes, units, flats and townhouses.

It is the legal responsibility of all owners and landlords to install working smoke alarms.

All smoke alarms:

  • Must contain a battery
  • Need to be tested regularly
  • Need to be replaced after 10 years

For more information on smoke alarms, including information on smoke alarms for the hearing impaired and deaf/blind people, click here to access the Melbourne Fire Brigade website.

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Water Safety

Water based activities are extremely popular in Victoria and include activities such as swimming, boating, fishing, surfing, sailing, canoeing, kayaking, rowing, water skiing, snorkeling, windsurfing.  These activities can be enjoyed in Victoria’s many public swimming pools, beaches, rivers and lakes.

When living in or visiting Victoria, it is important to be aware of how to be safe around water.  Click here to gain access to the Water Safety Victoria website and click here to gain access to the Mairne Safety Victoria website.

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SAFETY Victoria

SAFETY Victoria draws together information from a wide range of Government departments and other organisations to help you access safety and emergency information quickly and easily.  Click here to access the Victorian Government site for safety and emergency information.  Click here to download a “Be Safe in Public Places” flyer.

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Emergency Consular Assistance

Consular officers and staff are available to assist international students studying in Australia to return to their home country if they are victims of natural or man-made disasters.

The Department of Foreign Affairs and Trade provides a consular list which is a guide to consular representation by foreign governments in Australia. It shows alphabetically all countries with accredited representatives, listing the names and ranks of those with consular status, and gives the address, telephone number, fax number and hours of business of each post. Click here to access the list.